What we do with your information.
People contact us at the worst moment of their lives, often before they have decided whether to hire anyone. This page explains, in plain language, what we collect when you call, fill out a form, or ask for a case evaluation — how we use it, who we let touch it, and how to make us stop contacting you. We do not sell your personal information, and we do not share the mobile number you give us with anyone for their own marketing.
Effective September 8, 2026 · Applies to menacelaw.com and our text messaging program
What we collect,
and when.
Everything below comes from one of three places: you hand it to us, your device sends it automatically, or someone involved in your matter gives it to us. We do not buy personal information about you from data brokers.
1. Information you give us
When you submit the case review form on our home page, complete the case evaluation, apply for our scholarship, call us, or text us, we collect what you choose to send. That typically includes:
- Contact details — your name, phone number, and email address.
- Details about what happened — the type of incident, the date, the state it happened in, injuries, treatment, insurance contacts, and anything else you write in a message field or say on a call.
- Photos and documents you upload — on the case evaluation page you can attach photographs. Images are resized in your browser before they are sent to us.
- Your communication preferences — including whether you have agreed to receive text messages, and any later request to stop them.
Some of what people send us is sensitive by nature, including information about health, injuries, and medical treatment. We treat it that way. Please do not send information about a matter through a form or text if you are worried about who else can see the device you are using.
2. Information collected automatically
Our site is hosted on Netlify. Like nearly all web hosts, it records standard request information — IP address, browser and device type, referring page, and the pages you viewed — which we use to keep the site working, understand which pages people find useful, and detect abuse. Our advertising tags also set cookies, described in Section 6.
3. Information from others
If we take on your matter, we will receive records from people other than you: medical providers, insurers, employers, police and crash-report agencies, witnesses, and experts. Information the firm gathers while representing a client is client information governed by attorney-client confidentiality and our professional obligations, not just by this policy — and where the two differ, the rules that protect you more strictly control.
How we use
what you send.
- To respond to you. To call, email, or text you back about the situation you described, and to answer questions.
- To evaluate a potential matter. To decide whether we can help, whether we are licensed and available in the right state, and whether a conflict of interest prevents us from taking it.
- To represent clients. If you become a client, to do the legal work.
- To send appointment reminders and case updates by phone, email, or text.
- To send you marketing about our firm — follow-ups, newsletters, and offers of a free consultation — by email or, if you have agreed to it, by text.
- To run and improve the site, measure which pages and ads bring people to us, and keep the forms free of spam and bot submissions.
- To meet legal and ethical obligations, including recordkeeping, conflicts checks, and responding to lawful requests.
Submitting a form does not make you a client. No attorney-client relationship exists until you and the firm sign a written agreement. Until then, information you send us is not protected by attorney-client privilege in the way a client's communications are — though we still keep it confidential as described here.
Text messaging
(SMS and MMS).
We text. Most people would rather get a message than miss a call, and a phone number is often the only way to reach someone who is in a hospital or out of work. Because texting is regulated and because the cost lands on you, here are the complete terms of our messaging program.
How you opt in
You consent to receive text messages from Dennis Injury Law at a mobile number when you:
- give us that number on a form on this site, on the case evaluation page, or on any of our landing pages where the consent language appears next to the number field;
- give it to us verbally on a call or in person and tell us it is okay to text you;
- text us first at one of our office numbers; or
- text a keyword shown in one of our ads to the number in that ad.
Consent is never a condition of representation. We will not refuse to look at your case, and we will not charge you more, because you declined to receive texts. If you would rather we only call or email, tell us and we will note it. Consent to receive marketing texts is also not required to buy anything from us — we do not sell anything on this site.
What we will text you about
Two kinds of messages, and you can opt out of both:
- Case and conversational messages — replies to something you sent us, requests for a document or a photograph, appointment scheduling and reminders, and status updates on a matter we are handling for you.
- Marketing and promotional messages — follow-ups after you contact us, invitations to a free consultation, firm news, and information about our services. You only get these if you agreed to receive text messages from us.
We do not text you on behalf of another company, and we do not let other companies text you using a number you gave us.
How to stop
Reply STOP to any message and we will stop texting that number. You will get one final message confirming that you have been unsubscribed, and then nothing further. STOP works on every message we send, whether it was marketing or a case update — so if you want case updates by phone or email instead, tell us, or we will fall back to the other contact information we have for you.
Reply HELP for help, or call us at 256-633-6647. You can also ask any member of our staff to remove your number, in writing or on a call, and we will honor it.
Program terms at a glance
- Program name
- Dennis Injury Law client and prospective-client messaging.
- Message frequency
- Varies. Conversational and case messages are sent as your matter requires. Marketing messages are limited to no more than 8 per month.
- Cost
- We do not charge for messages. Message and data rates may apply — your mobile plan governs what your carrier charges you for sending and receiving texts, including picture messages.
- Supported carriers
- Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and messages may not arrive on every carrier or device.
- Opting out
- Reply STOP to any message, or call the office. Removal applies to the number that sent STOP.
- Help
- Reply HELP, or call 256-633-6647.
- Age
- You must be 18 or older, and the account holder or authorized user of the number you give us.
What happens to your mobile number
We do not sell or rent mobile numbers, and we do not share text-messaging consent or opt-in information with third parties for their marketing purposes. The only companies that touch your number are the messaging and phone providers that carry the message for us, and they may only use it to deliver our messages to you. If you opt out, we keep a record that you opted out — that is what stops us from texting the number again.
Text messages are not a secure or private channel. Anyone with access to your phone can read them, and carriers handle them in the ordinary course of business. Do not send us anything by text that you would not want another person to see on your screen, and never use a text message to report an emergency — call 911.
The AI case
evaluation.
Our free case evaluation sends what you type into the form to an AI model, which writes a general assessment of the situation and returns it to you on the page. A few things worth knowing:
- The evaluation is general information produced by software, not legal advice, and no attorney-client relationship is created by requesting or receiving one.
- It never estimates what a case is worth and never predicts an outcome. Any tool that does is guessing.
- Your answers are sent to our AI provider only to generate your assessment. We do not authorize the provider to train its models on what you submit.
- A person at our firm reviews submissions so we can follow up. The AI does not decide whether we take a case.
Cookies and
advertising.
Some of our pages — mostly the ones people reach from a search ad — include Google advertising tags that set cookies and record when a visit turns into a form submission or a call. That is how we know which ads are worth paying for. These tags can associate your visit with Google's advertising identifiers according to Google's own policies.
You can limit this in the ordinary ways: block or delete cookies in your browser settings, turn on the "do not track" or global privacy control signal your browser offers, and use Google's own ad settings to control personalized advertising. Blocking cookies does not stop you from using the site or reaching us — the forms and the phone numbers work either way.
We do not run third-party social media pixels on this site, and we do not display advertising for other companies on it.
How long we keep it,
and how it is protected.
Form submissions and messages are kept for as long as we need them to respond to you, evaluate a potential matter, and meet the recordkeeping and conflicts-checking obligations that apply to a law firm. Client files are retained under our file retention policy and the rules of the states where we practice, which generally require keeping them for years after a matter closes. Opt-out records are kept indefinitely, because deleting them would let us text you again by mistake.
We use reasonable administrative and technical safeguards, including encrypted connections to this site and access limits on the systems that hold intake information. No method of transmission or storage is perfectly secure, and we cannot guarantee that information sent over the internet, by email, or by text will never be intercepted. If you need to tell us something especially sensitive, call the office.
Your choices
and your rights.
Stop hearing from us
Reply STOP to a text. Use the unsubscribe link in a marketing email. Or call any office and ask to be removed. We will honor the request for the channel you name, and for all of them if that is what you want. We may still contact you about an active matter we are handling for you, using whatever channel you have left open to us.
Ask what we have, or ask us to delete it
Depending on where you live, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to ask us to delete it, and to not be discriminated against for exercising those rights. Texas, Utah, and a growing number of other states give residents rights like these; several also let you tell us not to sell or share your information, which we do not do in the first place. Call us or write to the Huntsville office below and say what you want. We will verify who you are before acting, and we will tell you if a professional obligation — an open matter, a conflicts record, a litigation hold — prevents us from deleting something.
Unwanted calls generally
If your complaint is about telemarketing in general rather than about us, the National Do Not Call Registry is the place to start.
Children
This site is meant for adults. We do not knowingly collect personal information from anyone under 13, and we do not send texts to a number we know belongs to a child. Parents and guardians do sometimes contact us about a child's injury — that is information about the child provided by an adult, and we treat it as part of the matter. If you believe a child has sent us information on their own, call us and we will delete it.
Links to other sites
Our pages link out to government agencies, courts, and other organizations — that is deliberate, and our resource hub is built entirely out of such links. Those sites have their own privacy practices, and this policy does not cover them.
The agencies
behind these rules.
Privacy and text-messaging rules come from regulators, not from law firms. These are the official pages behind the standards described above, linked directly so you can check them yourself.
More official links for every state we practice in are on our public resource hub.
Questions about
your information?
Ask a person. Call any office, or write to us at the Huntsville address — that is where privacy requests are handled. Tell us what you want done and how to reach you, and we will confirm when it is done.
221 Longwood Drive Southwest
Huntsville, AL 35801 Call 256-633-6647
Knoxville, TN 37922 Call 865-459-3806
New Braunfels, TX Call 830-381-1234
This page describes our privacy and messaging practices; it is general information, not legal advice, and reading it does not create an attorney-client relationship. Nothing on this site estimates the value of a claim or predicts the outcome of a case. Prior results do not guarantee a similar outcome. We may update this policy — the effective date at the top of the page changes when we do, and continuing to use the site or our messaging program after that date means the updated policy applies. If a change materially reduces the protections described here, we will say so prominently on this page. Attorney advertising.